Live Baji Privacy Policy — Your Data Is Our Responsibility

When you create an account or use our services on Live Baji, certain information is collected from you. This data falls into two categories — what you provide directly and what is collected automatically.

What You Provide Directly:

• Full name, date of birth, and gender
• Mobile number and email address
• Current Address & District
• National ID or passport number (during KYC verification)
• bKash or Nagad number (for payments)
• Information you provide when contacting support

Automatically Collected Information:

• IP address and device type
• Browser information and operating system
• A log of which pages you visited and how long you spent on them
• Betting history and transaction records
• Usage patterns via cookies and tracking pixels

Every reason Live Baji uses your data is legitimate and transparent. Each purpose is explained in detail below:

• Account Management: To manage logins, verify identity, and keep your account secure.
• Payment Processing: To process deposits and withdrawals via bKash, Nagad, and other payment methods.
• Legal Obligations: To comply with anti-money laundering requirements and international gaming regulations.
• Customer Support: To resolve issues and answer your queries.
• Fraud Prevention: To detect unusual transactions and fraudulent accounts.
• Personalized Experience: To show you relevant games and bonus offers based on your preferences.
• Site Improvement: To identify issues and understand which pages users spend the most time on.

Live Baji has multiple technical and procedural safeguards in place to protect your data. This isn't just on paper — these measures are actively working every day.

• SSL 256-Bit Encryption: All data transmitted between your browser and our servers is encrypted.
• Encrypted Database: Data stored on our servers is also independently encrypted — so even if someone gains server access, your data cannot be read.
• Two-Factor Authentication: OTP verification is used to confirm your identity for important account actions.
• Access Controls: Staff access to data is restricted based on role.
• Regular Security Audits: Third-party security experts conduct regular system audits.
• Real-Time Threat Detection: Automatic alerts are triggered if any unusual login activity or transactions are detected.

Live Baji does not sell your data or pass it on to advertisers. However, limited information is shared with trusted partners to operate our services:

• Payment processors: Only the financial information required to process transactions via bKash, Nagad, and bank transfers.
• Identity Verification Services: Authorised agencies for document verification during the KYC process.
• Legal Authorities: To meet legal obligations in response to court orders or government investigations.
• Cloud & Technology Partners: For data storage and platform operations — under strict confidentiality agreements.
• Fraud prevention network: Anonymous or aggregated data for industry-wide fraud detection.

Every partner is contractually bound to uphold Live Baji's privacy standards. We do not work with any company that cannot meet these requirements.

Live Baji uses cookies and similar technologies on its website to help improve your browsing experience.

• Essential Cookies: For login sessions and security — disabling these will prevent the site from functioning.
• Performance Cookies: To understand how quickly pages load and identify where issues occur.
• Preference Cookies: To remember your language, theme, or betting preferences.
• Analytics Cookies: Anonymous statistics to understand which sections of the site are most visited.

You can disable cookies through your browser settings, though some features may not work properly as a result. The mobile app uses a device ID in place of cookies.

Live Baji does not retain any information longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

• Account information: For the duration your account is active and for 5 years after closure (for legal purposes).
• Transaction records: A minimum of 7 years — in compliance with international financial regulations.
• KYC Documents: 5 years after account closure.
• Support Conversations: 2 years from the date of resolution.
• Session Logs & Cookie Data: Up to 13 months.

Live Baji believes you should have full control over your own data. The rights listed below are yours, and you can exercise any of them at any time:

• Right to Know: You can request to see exactly what personal data we hold about you.
• Right to Correction: You can request that any incorrect information be corrected.
• Right to Erasure: Under certain conditions, you can request that your data be deleted.
• Data Portability: You can request a copy of your personal data.
• Right to Restrict Processing: You may request that we temporarily stop using your information in certain cases.
• Right to Object: You can opt out of marketing communications at any time.

To exercise any of these rights, email us at support@livebaji.world. Requests are typically responded to within 30 days.

Live Baji strictly enforces an 18+ policy. We do not knowingly collect personal information from anyone under the age of 18.

If we become aware that a minor's data has entered our system, that information will be deleted immediately and the associated account will be closed.

Live Baji may update this Privacy Policy from time to time. Any changes will be announced on the site, and for significant updates, a notification will be sent to your registered mobile number or email.

• The "Last Updated" date will always be displayed at the top of the page.
• Continuing to use the site after a policy update constitutes acceptance of the revised terms.
• If you do not agree to the updated policy, you may request to close your account.

If you have any questions about this Privacy Policy or wish to make a request regarding your data, please reach out using the contact methods below: